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The worst time to find out a product has usability and safety issues is when it’s already on the market. The best time is before the product design is complete, when there is still an opportunity to fix them.

At Fathom, creating a positive, lasting impact in our community is core to who we are. One vital way to do that is to lead the way and create space for others to do the same.

April 2024 begins our 25th anniversary celebration, with a theme of “Connections" and a focus on the wonderful partners, clients, and human-centered consulting we’ve led the past 25 years.

Daisy’s background in service design, marketing, medical device, and non-profit work will facilitate new approaches for Fathom clients.

Lucy will draw upon her diverse experiences in human-centered design to bring empathy and depth to client projects.

Emily’s comprehensive experience in Human Factors Engineering and user research will add value to Fathom client initiatives.

Toccara will leverage her deep communication and organizational development experience to lead research, facilitation, and change management initiatives for Fathom clients.

Human-centric facilitation is a powerful method for organizing and optimizing your group collaboration experiences, but even the best-laid plans often require what we call “The Art of the Pivot.”

In addition to driving human-centric research and strategy engagements, Aimee will support Fathom’s growing facilitation practice

Putting humans at the center of your facilitation practice builds trust, gets to shared goals faster, and keeps the momentum going.