In the end, it’s people who experience—and deliver—your product, service, or brand. So that’s why we start with them. The ever-changing needs, desires, and motivations of your customers—along with your team’s vision—inform every aspect of our work.
Whether you’re innovating a new product or process for your business or customers, or looking for answers to guide a critical decision, the voice of the people affected matters most.
It’s in our mission—creating meaningful change for our clients and community. Fathom team members regularly offer their time and talents to our local communities through professional involvement, board volunteerism, and social contributions.
We also use our skills to empower mission-driven organizations to create their own impact.
Led co-design workshops to develop potential services that support White folks in engaging with and and sustaining anti-racist work
Envisioned new ways for a community of like-minded entrepreneurs to engage with the organization and each other
Helped a start-up transforming the substance use disorder treatment landscape clarify the story they shared with investors